Privacy, Legal information and Disclaimers

GoatCloud Communications LLC is a U.S.-based provider of digital services including website development, hosting, and maintenance, online advertising assistance, and other activities aimed at helping our customers and clients to thrive online.

Information on this website and every GoatCloud online property is offered solely for educational and entertainment purposes. It is provided as is, and by visiting this site or any GoatCloud online property you agree to hold GoatCloud harmless for any action or omission of yours after reading, watching, listening to, or otherwise interacting with the information. The information we provide is necessarily general in nature and it is not intended for application to any particular situation. There is no legal advice on this website or any GoatCloud property. If you need legal advice, please obtain the services of a lawyer.

The information contained on our online properties may be forwarded to third parties provided you cite the source. GoatCloud Communications LLC holds the copyright to all original content. All rights are reserved. We do not permit the wholesale copying of articles or material without prior written approval. Posting of short excerpts with citation to the source is permitted.

We may mention the services of third parties on this website. Unless we say otherwise, such mention is not necessarily an endorsement. Caveat emptor. For those who don’t speak Latin, that means “buyer beware”.

We do not intentionally misuse the copyrighted property of any other party. If you believe we have used copyrighted or otherwise protected content in error, please let us know.

We cooperate with law enforcement to the full extent required by law.

Privacy

We respect your privacy.

Our privacy policy covers how we collect, use and disclose information about our customers, marketing participants, and visitors to our online properties. Our privacy policy does not apply to any hosting customer’s website or online asset. Our customers must maintain their own privacy policies, consistent with GoatCloud privacy policy.

Information collected

Customers: We ask for your account information which includes your name, business name, email address, physical address, phone number, credit card and bank account information (stored directly with a third party processor), and website domain. By voluntarily providing us with your account information, you represent that you own and consent to our use of such personal data.

Marketing Participants: We may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.

Website Visitors: At your option, we ask for and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.

About certain tools we use to collect data

We collect and review site general, non-individualized traffic statistics from Facebook, Google, and the WordPress Jetpack plugin. We also use cookies to enhance your browsing experience and customize information delivered to you.

We use Google Analytics to monitor website traffic. Website visitors who do not want their visit data reported by Google Analytics can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript running on websites (ga.js, analytics.js, and dc.js) to prohibit sending visit information to Google Analytics. Additionally, visitors that have installed the opt-out browser add-on are not exposed to Content Experiments. If you want to opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser (https://tools.google.com/dlpage/gaoptout). For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser. Visit this link to learn more about privacy and Google Analytics (https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=2919631).

We may use Google Adsense to deliver ads to visitors. You can learn more about changing your Google Ads settings by visiting this page: https://support.google.com/ads/answer/2662856?hl=en&ref_topic=2971788.

We may target our services to those who have visited our website or another online property previously. What this means is that ads for our services may appear on third party websites solely because you have visited a GoatCloud property online. Third party vendors, such as Google, use cookies to serve ads based on your visits to our website. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings (https://adssettings.google.com/authenticated). Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org/?c=1#!/). If the use of cookies makes you uncomfortable, you may wish to browse the web using your browser’s private mode or an ad blocker browser extension/add-on.

We also use Facebook code to monitor website traffic. If you have a Facebook account, we may collect non-individualized data about your visits to this website. We may use this information to market our services generally on the Facebook platform. You can learn more about Facebook privacy here: https://www.facebook.com/about/basics.

If you share your personal contact information with us, we will not share it with any other party, but we will use it to place you on our email subscriber list, currently administered via MailChimp. MailChimp does provide us individualized information about interactions with the emails we distribute via that service. (MailChimp’s privacy policy is here: http://mailchimp.com/legal/privacy/.) If you are on our email subscriber list, you can unsubscribe at any time without question.

Cookies, tracking technologies

We use cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our online properties, other interactions with our properties, and personalize your search experience on our online properties. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our online properties. We may track your use across different websites and services.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our online properties. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org or, depending on your geography, http://www.youronlinechoices.eu/.

How we use your information

  • To respond to any requests from you regarding sales and support.
  • To contact you regarding any agreements or accepted terms that you may have with us for our services.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To provide you with information logs associated with the use of our services.
  • To contact you regarding functionality changes to our services or online properties.
  • To develop new features and functionality to our services and online properties.
  • To collect payment and bill for our services.
  • To help personalize searches.
  • To diagnose problems.
  • To find and prevent fraud.
  • To register your domain and IP address through ARIN (American Registry for Internet Numbers).
  • To carry out other purposes as disclosed to you through the our online properties, or found in terms or an agreement between you and us.
  • For other purposes for which we first obtain your consent.

How we share information

We share the information we collect about you in the following ways:

  • Third Party Providers – We may share your information with third party providers that provide services on our behalf or resellers who provide our services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to our instructions, and in compliance with the Privacy Policy and other applicable regulations.
    Advertising – Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
  • Business Transactions – To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
  • Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our services.
  • As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. We may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
  • Safety – We may disclose your information to protect and defend the safety of GoatCloud in connection with investigating and preventing fraud or security issues.
  • Consent – We may share your information with your consent.

Your choices

You may unsubscribe from receiving promotional or marketing emails from us at any time by using the “unsubscribe” link in the email received, or by emailing us at [email protected] As above, you can also control your cookie settings.

With respect to your account information, you may update, correct or delete information that you provided to us by logging into your account or contacting us at [email protected]

Data retention and security

When we no longer have a legitimate business need to process your personal information, or no longer have a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.

We take all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at [email protected]

Data subject rights

Depending on jurisdiction, you may have additional statutory rights available to you with respect to your personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email [email protected] and we will respond within thirty (30) days. We will need to verify that any individual inquiring about his/her own information is in fact that individual before we can assist with the request. We will comply with such requests to the extent legally required by applicable law. EU individuals also have the right to lodge a complaint with the supervisory authority.

Children

Our online properties and services are not directed at children and our services are designed for consumers and businesses. We do not knowingly market to or collect information from or about children under 13 years of age. Use of our online properties or services by a child is forbidden.

Changes

Any of these policies may change at any time without prior notice. If they change materially, we will post a notice on our website along with the changes. If you do not agree with the changes, you may terminate your services.

Contact Us

If you have any concerns about this policy, or wish to have information about you that we have collected deleted, email us at [email protected] Or write to:

GoatCloud Communications LLC
Attn: Privacy
2215 Nott St #190
Schenectady, NY 12309

 

Last updated materially May 24, 2018.

Want more of this good info?

Get our monthly newsletter of online communications tips today and receive a FREE list of terrific cloud services to save you time and money. Unsubscribe any time.

Success! Please look for a confirmation email from [email protected] You must confirm your subscription to receive our newsletter and our list of terrific cloud services.

Pin It on Pinterest

Share This