Frequent Support Questions

To login and check business email via webmail, visit https://webmail.liquidweb.services/index.php.

Inbound Servers: (highlighted secure settings recommended)

Type                                                      Server Address                                 Port

POP Server (SSL)                               secure.emailsrvr.com                     995

IMAP Server (SSL)                            secure.emailsrvr.com                     993

If the device you’re trying to setup is requesting an outgoing or SMTP server, you should use the settings below. We strongly recommend using SMTP (SSL) whenever possible.

Please note: Our SMTP servers require authentication. Which means you need to enter username and password to send through our network. We do not allow unauthenticated open relays to send through our servers. If your device does not support SMTP Authentication, you will not be able to use our settings. Please consult with the device manufacturer on whether your device supports SMTP authentication.

Outgoing Servers:

Type                                                      Server Address                                 Port

SMTP Server (SSL)                            secure.emailsrvr.com                     465

SMTP Server (Non-SSL)                 smtp.emailsrvr.com                        25, 587, 8025, 2525

 

More Questions?

You can find more articles specific to business email at help.emailsrvr.com for things like setting up Outlook, iPhones and Android phones, etc. Login with your full email address (e.g., [email protected]) and password.

Please note that “business email” is a different and much more robust service from standard email hosting, which GoatCloud is phasing out and no longer offers to new customers.

 

Many GoatCloud-created websites make use of the Divi theme by Elegant Themes. Elegant Themes produces a wealth of documentation specific to the theme, including how to use different design modules. Check out their ample resources here: https://www.elegantthemes.com/documentation/divi/

Many GoatCloud-created websites make use of the Bloom and/or Monarch plugins by Elegant Themes. Elegant Themes produces a wealth of documentation specific to the plugins. Check out their ample resources here:

• Bloom plugin: https://www.elegantthemes.com/documentation/bloom/
• Monarch plugin: https://www.elegantthemes.com/documentation/monarch/